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Just builded the house with Grandhome at Jackson Hill in sachse . The sale manager there(Alana Lewis) has terrible customer service .

She is not truth worthy, she is not organized with her paper work, close to closing date,make wrong number on sale contract so have to changed the closing date. And claimed on the us of pushing her.

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Grand Homes. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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Agreed. Alana Lewis was very dishonest in our dealings with her as well and she has a long list of complaints.

We found that she says anything to get by and gives answers that are completely misleading. Terrible sales person for this company but we did move in and are glad to be done with her.

to Anonymous Sachse, Texas, United States #1150381

Sorry for your experience. We don't get it! she was awesome

Grand Home Owner

to Becca Oklahoma City, Oklahoma, United States #1176462

I'm working with now.. so far so good

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