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When we picked Grand Homes to be our builder we didn't expect the amount of lies and lack of professionalism we were going to encounter. Starting with the lies of the sales staff at Frisco Hills and the lack of professionalism with the design office it was enough for me to cancel the contract. If you are thinking of building a home I strongly recommend not to do it with Grand Homes. It was a fight to get my money back and them they try to intimidate you so you don't write any bad reviews.

If you go to Frisco Hills please note that a "WATER DISTRICT" is the same as a "MUD". You will be paying higher taxes, a premium in utility builds and you will not be able to vote in any elections in Little Elm until years from now.

Don't be dazzled by the Jazz hands (stunning home layouts) thats not really what you will be getting anyway

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Grand Homes. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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Can you please let me know, how were u able to get your Earnest Money Back, I've just signed a contract and already having number of issues, Please let me know how can i get refund from them Thank you


We live Frisco and we had the same experience with the sales person & the design center. They promise one thing & deliver something else.

They are a bunch of lies.

This was our first home & we had the worst experience. We wish we could have backed out.

to Anonymous #1281821

Same here! Dream home became nightmare experience for us too.

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