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Grand Homes Construction Review from Murphy, Texas
Grand Homes Construction Review from Murphy, Texas
We purchased our Grand home in in Eagle Glen Murphy tx in 2008 and from the very beginning we had problems with our Master shower leaking. They came out multiple times and just put a Band-Aid on it by painting the baseboard that was clearly leaking water from the...
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Murphy, Texas
#738027
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Had an interview with Grand homes about a month and a half ago. The interview went very well I thought with Joe. Everyone was very pleasant and as we walked out after a fairly long session Joe re-assured me he would be in touch or call him back after I visit certain...
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Anonymous
Anonymous

Good luck to you I future you deserve something better. I agree with you as a buyer the sales associate showed no interest

#703417
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We signed the contract to build our home with Grand over 9 months ago and the closing continues to get delayed. They told us it would be ready in 6 months. They didn't even start the house until 7 months after we signed the contract. Now they are saying it will be...
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Anonymous
Anonymous

Where are you building? We are having the same issues - We started back in March of 2015 and hoping to close in the next few weeks but have had the WORST customer service.

1.0
I didn't like
  • Reliability of sales staff
  • Unreliable management
  • Poor customer service
#700164
Reply to reviews
BUY AT YOUR OWN RISKS! IF YOU PAID $689,000 FOR YOUR HOME WOULDN'T YOU LOVE TO GET IT BUILT RIGHT? BUT YOUR HOMES ARE NOT GETTING BUILT BECAUSE THEY LABOR THEY PAY IS NEXT TO NOTHING I MEAN COME ON $2-3.50 SQ FT TO FRAME A CUSTOM HOME IS SLAVE LABOR! THESE ARE CUSTOM...
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Anonymous
Anonymous

when was this ? because im going to start building for them i don't want to get ript off

Anonymous
Anonymous

That's so true we frame a 4200 sq ft house and now they are claim we didn't do all as per the check list. I was never told anything about a check list, when we agreed to built...

#689816
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My house in Frisco Hills is still not even a slab cut. We were told our home was going to be built since last March. Same some different music. They are having problems getting people to work for them because they don't pay the workers fairly. We even found out that...
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Anonymous
Anonymous

I agree, material used in the house is very cheep.Plumbing all plastic, no copper wireWood Floor, stain only, no shining coatBathrooms tiles are there but finish looks like a ...

Anonymous
Anonymous

We can build your home on your land for less than Grand can. We'll even design the home. Just get some land, a construction loan and a title company. We'll handle the rest. gh...

1.0
#689320
Reply to reviews
My inspector gave a big list of issues Warranty Representative say most of the items are not covered under warranty. One Warranty Representative says it is covered next one will come and say those are not covered. I would recommend to have an inspection at the time of...
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Anonymous
Anonymous

We live in Frisco and we had the same experience. worst customer service and not trust worthy.

Anonymous
Anonymous

If you have mortar separation in the brick veneer on the outside, you're going to have foundation problems later on. Just thought you'd like to know

#679038
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I was a subcontractor for grand homes I painted a home in the bower ranch sub division and was never paid the house sold. The owners and management agreed that they owed me money but told me flat out that they would not pay me.
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Mdwilson1983
Mdwilson1983

I did file a lien however, I now have to renew it yearly. I am still getting emails of purchase orders from them and I stopped working for them 3 years ago. This sounds very f...

Anonymous
Anonymous

Whenever you perform work on a home either for a homeowner or builder and they do not pay you, you can file a lawsuit and put a M&M lien on the property to prevent it from sel...

#678606
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We signed our contract back in Dec 2014, it's now July 2015 and nothing has been done on the house. Back in March Grand homes architect team did an error on the house blueprints and the house permit got rejected which delayed us for 6 weeks. Rain season started and...
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Anonymous
Anonymous

I am sorry to report, we have had the exact same experience with Grand and heard similar excuses. The bad news is, we aren't rich and couldn't afford to walk away from our dep...

Anonymous
ChihuahuaMama28

I wonder if you would be willing to contact me, we signed our contract in January 2015 and here we are in August 2015 and they are barely laying the form boards. Please respon...

#671367
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Just builded the house with Grandhome at Jackson Hill in sachse . The sale manager there(Alana Lewis) has terrible customer service . She is not truth worthy, she is not organized with her paper work, close to closing date,make wrong number on sale contract so have to...
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Anonymous
Anonymous

Agreed. Alana Lewis was very dishonest in our dealings with her as well and she has a long list of complaints. We found that she says anything to get by and gives answers th...

2.8
#670483
Reply to reviews
I noticed the ceiling was cracking at the seams and it looked like there might be a water leak and the plaster began to peel. I called a professional plumber to look at it and he told me the hot water heater pipes aren't hooked up and the pipes don't fit together. ...
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Anonymous
Anonymous

They lie and find any use to void the warranty. They will never fix anything and find a way to blame the homeowner or potential homeowner. They just take your money and *** yo...

1.1
Dallas County, Texas
I didn't like
  • Poor workmanship of build
#654330
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