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I was a subcontractor for grand homes I painted a home in the bower ranch sub division and was never paid the house sold. The owners and management agreed that they owed me money but told me flat out that they would not pay me.
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Mdwilson1983
Mdwilson1983

I did file a lien however, I now have to renew it yearly. I am still getting emails of purchase orders from them and I stopped working for them 3 years ago. This sounds very f...

Anonymous
Anonymous

Whenever you perform work on a home either for a homeowner or builder and they do not pay you, you can file a lawsuit and put a M&M lien on the property to prevent it from sel...

#678606
Reply to reviews
We signed our contract back in Dec 2014, it's now July 2015 and nothing has been done on the house. Back in March Grand homes architect team did an error on the house blueprints and the house permit got rejected which delayed us for 6 weeks. Rain season started and...
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Anonymous
Anonymous

I am sorry to report, we have had the exact same experience with Grand and heard similar excuses. The bad news is, we aren't rich and couldn't afford to walk away from our dep...

Anonymous
ChihuahuaMama28

I wonder if you would be willing to contact me, we signed our contract in January 2015 and here we are in August 2015 and they are barely laying the form boards. Please respon...

#671367
Reply to reviews
Just builded the house with Grandhome at Jackson Hill in sachse . The sale manager there(Alana Lewis) has terrible customer service . She is not truth worthy, she is not organized with her paper work, close to closing date,make wrong number on sale contract so have to...
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Anonymous
Anonymous

Agreed. Alana Lewis was very dishonest in our dealings with her as well and she has a long list of complaints. We found that she says anything to get by and gives answers th...

2.8
#670483
Reply to reviews
I noticed the ceiling was cracking at the seams and it looked like there might be a water leak and the plaster began to peel. I called a professional plumber to look at it and he told me the hot water heater pipes aren't hooked up and the pipes don't fit together. ...
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Anonymous
Anonymous

They lie and find any use to void the warranty. They will never fix anything and find a way to blame the homeowner or potential homeowner. They just take your money and *** yo...

1.1
Dallas County, Texas
I didn't like
  • Poor workmanship of build
#654330
Reply to reviews
When we picked Grand Homes to be our builder we didn't expect the amount of lies and lack of professionalism we were going to encounter. Starting with the lies of the sales staff at Frisco Hills and the lack of professionalism with the design office it was enough for...
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Anonymous
Anonymous

We live Frisco and we had the same experience with the sales person & the design center. They promise one thing & deliver something else. They are a bunch of lies. This was ou...

1.0
#643013
Reply to reviews
While quality has not seemed to be an issue for our new home in Chadwick Farms (at least not yet, we haven't done inspection, walk through or seen it completed yet) we certainly understand the constant delays and pushes to closing dates. We just got pushed for the 3rd...
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Anonymous
Anonymous

Grand homes have the worst customer service. They discriminate buyers and Glenn has the worst customer service. Buyer beware.

#598162
Reply to reviews
So we signed our contract to purchase a Grand Home on Super Bowl Sunday... of 2014... It's now February 7, 2015 and our home is still not finished. And it's not like our home had major modifications to structural design, there hasn't been bad weather since our build...
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Anonymous
Anonymous

I agree. We built in Seventeen Lakes and I feel the whole house is sloppy. Very dissatisfied with the brick work. Paint has drip marks on walls and doors. Was promised gutters...

Anonymous
RF

That is terrible! But I believe you because we went through a nightmare too. Not sure how your contract is written, but I wonder if there is something in there to allow you to...

1.0
I didn't like
  • Reliability of sales staff
  • Poor workmanship of build
  • Unreliable management
#591878
Reply to reviews
100% accurate review of Grand Homes. EVERYONE in my subdivision who purchased a Grand Home has experienced the same, including myself. They have to work hard to make customer service and building quality as poor as they do. They care 100% about getting your money...
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Anonymous
Anonymous

We live in Frisco and we got ours built. Trust it was a nightmare dealing with grand homes. Things were promised at design center but not delivered. We literally had to go che...

Anonymous
Anonymous

If you could do it over, who would you go with? Thought about going with Grand Homes if I move out to Dallas from Phx AZ. shoot me an email, jcookie1984@gmail.com

1.0
#563732
Reply to reviews
Our home is only 2.5 years old now. Two months after moving in we noticed a damp wall. Grand sent out one of their roofing contractors who patched our wall. We asked them to check the roof but they only went into the attic & said they sealed something in there. ...
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Anonymous
Jimmy

Interesting. Wanted to read consumers comments on GH because I am going through a lot of quality issues. My roof is already leaking and I have not even closed on my house yet....

Anonymous
Anonymous

I totally agree with the below comment. If I start there is no end to it. Our house is 1 1/2 yr old and still there are issues that grand or the warranty company refuse to han...

2.5
#549022
Reply to reviews
Grand Homes doesn't take responsibility for its poor structures. My home was purchased. In 2008 and by 2009, I had to hire RHS Engineering to inspect my home. I had irrigation problem, cracking, and water leaking from my storm doors. Several attempts to solve...
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Anonymous
Anonymous

So, in one year you had foundation problems? Which neighborhood is this? We know of problems with Grand Homes as well. The dominion at Panther Creek are is bad. Something is n...

#503171
Reply to reviews