State: Texas Clear all filters (35 of 45 reviews match)
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Cheap material bad workmanship electric switches 59 cents from walmart could hane used roker switch cost $1.59 saving one dollar 36 switches added $36 profit Moulding on doors cut short see one inch gap saving unskilled workers few hundreds.Door look like bought used...
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1.5
I didn't like
  • Bad customer relation
#1080877
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I bought a Grandhome in Irving in 2006, it took them 9 months and 3 builders to build it. It had problems from day one, 1) Foundation was poured with wrong measurements - result bigger garage 2) Leak at 4 different location, I told them about this leak several times...
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#934763
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Currently building as well. Regret our decision choosing grand builders.I agree with you grand builder and the staff have very, very low integrity. Once they trick you into sign into their contract it's either their way or no other way. They don't care for their...
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Anonymous
Anonymous

So true!

Anonymous
Jo

I agree, if this was a restaurant I would send the food back. i've gotten better service at Chick-fil-A and I only spent six dollars there. Not very happy with them they hav...

1.0
#929531
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Grand Homes - Run !!!!!!!!

Grand Homes
#1111509
1.0
Details
Everything is wrong, told me home was 4407 sqft but outs 3800 . Star away
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
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Grand Homes Staff Review

Grand Homes
#876963
1.0
Details
This is a very terrible company. Zero customer service. Liars to the core. Don't waste your time with this *** company. Everyone in this company is pathetic .
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Show
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
Building right now, my experience now goes to confirm all other previous complaints. Low integrity. All they want is to trick you into a corner and end up in a horrible deal.
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Anonymous
J&I

Currently building as well. Regret our decision choosing grand builders.I agree with you grand builder and the staff have very, very low integrity. Once they trick you into s...

1.1
Pantego, Texas
#916197
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This is my second home, my first home was built by D.R. Horton. The first house is was cheaply made but on my second house I was willing to pay extra for a better quality house so I went with Grand Home because of their reputation. List of problem. 1) They did not...
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1.6
I didn't like
  • Poor workmanship of build
  • Poor customer service
#897321
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I live in the Tribute as well Grand took a year to build my home. We found beer bottles in the walls during construction. After closing within 6 months we found a family of pigeons in our attic due to incomplete trim to include their nasty feathers and droppings. We...
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Anonymous
Mover

I was at one point considering a Grand Home, however after reading all the negative reviews. It's not going to happen.

1.3
#868100
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So Many Construction Problems with Grand Homes - Frisco Hills
So Many Construction Problems with Grand Homes - Frisco Hills
So Many Construction Problems with Grand Homes - Frisco Hills
So Many Construction Problems with Grand Homes - Frisco Hills
So Many Construction Problems with Grand Homes - Frisco Hills
So Many Construction Problems with Grand Homes - Frisco Hills
So Many Construction Problems with Grand Homes - Frisco Hills
So Many Construction Problems with Grand Homes - Frisco Hills
I am having many problems with Grand Homes in Frisco Hills community since they started framing my house - I signed a contract with Ms. Sheryl (Sales Manager at Frisco Hills) on 21st Aug 2015 to build their most popular Grand Alexandria floor plan with Elevation A on...
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Anonymous
Anonymous

Windy in kitty hawk is a bad sakes person.

1.0
I didn't like
  • Poor workmanship of build
  • Reliability of sales staff
  • Unreliable management
#844260
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I brought a customer to one of the communities in 2016 in February. As a result, they are purchasing a house. I was one of the first people to get paid within the 30 program for 1/2 of my commission. Well, I am still waiting and my trust in Grand and faith about the...
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I liked
  • Sales agent
I didn't like
  • Cant come close to deadlines
  • Unreasonably long build
  • Broken promises
#837702
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Receptionist at main number for Grand Homes, I called for a simple question regarding my home, this ignorant woman who said her name was Susan was so rude & unprofessional to me, saying if I had a concern I should have called when I moved in not 10 years later! It...
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#833208
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I purchased my Grand Home home in Mckinney,Texas! I love it! Its awesome. All my friends live my open living space and huge kitchen and bar!
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Anonymous
Anonymous

U got lucky. But if you haven't experienced any problem yet, just give it a little time. They use poor quality material and construction! They are a disreputable company! They...

#793587
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