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This company has absolutely no integrity. They will push you into a corner and trick you into the worst deal you have ever made. When it's time to close they will still be making touch ups on your house, but will send you nasty emails reminding you that if you do not...
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slmsalvaion123
slmsalvaion123

The sales people are terrible and some live in the neighborhood which is really why you don't want to go Grand. They would be your neighbors. Please, just read the reviews an...

I didn't like
  • Poor customer service
  • Woman are taken advantage of
  • Broken promises
#1159287
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This is the worst builder you can choose for your new home. They collect your earnest money, then start treating you like they are doing you a favor by building your house. Here's what you can expect: 1) poor customer service and STANK attitudes from the salesperson...
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1.0
I didn't like
  • Bad customer relation
  • Poor workmanship
  • Woman are taken advantage of
#1159270
Reply to reviews
Cheap material bad workmanship electric switches 59 cents from walmart could hane used roker switch cost $1.59 saving one dollar 36 switches added $36 profit Moulding on doors cut short see one inch gap saving unskilled workers few hundreds.Door look like bought used...
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slmsalvaion123
slmsalvaion123

Worst mistake I ever made was walking into a Grand Homes sales office in the Mansfield, Grand Prairie area. I contracted to buy a home, but couldn't make it to close because ...

1.5
I didn't like
  • Bad customer relation
#1080877
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Grand Homes - Run !!!!!!!!

Grand Homes
#1111509
1.0
Details
Everything is wrong, told me home was 4407 sqft but outs 3800 . Star away
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website

Grand Homes Staff Review

Grand Homes
#876963
1.0
Details
This is a very terrible company. Zero customer service. Liars to the core. Don't waste your time with this *** company. Everyone in this company is pathetic .
Comment
Show
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
I bought a Grandhome in Irving in 2006, it took them 9 months and 3 builders to build it. It had problems from day one, 1) Foundation was poured with wrong measurements - result bigger garage 2) Leak at 4 different location, I told them about this leak several times...
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slmsalvaion123
slmsalvaion123

The first thing you should always do -READ the reviews before you even consider Grand Homes. If I had done that, they would not have my earnest money and other deposits. I d...

#934763
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Currently building as well. Regret our decision choosing grand builders.I agree with you grand builder and the staff have very, very low integrity. Once they trick you into sign into their contract it's either their way or no other way. They don't care for their...
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Anonymous
Angela Uren

Long story short everything everyone has said here is true. My roof has been leaking since my house was built in 2013. We have undergone remediation for mold three times my ch...

Anonymous
Anonymous

So true!

1.0
#929531
Reply to reviews
Building right now, my experience now goes to confirm all other previous complaints. Low integrity. All they want is to trick you into a corner and end up in a horrible deal.
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Anonymous
J&I

Currently building as well. Regret our decision choosing grand builders.I agree with you grand builder and the staff have very, very low integrity. Once they trick you into s...

1.1
Pantego, Texas
#916197
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This is my second home, my first home was built by D.R. Horton. The first house is was cheaply made but on my second house I was willing to pay extra for a better quality house so I went with Grand Home because of their reputation. List of problem. 1) They did not...
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1.6
I didn't like
  • Poor customer service
  • Poor workmanship of build
#897321
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I live in the Tribute as well Grand took a year to build my home. We found beer bottles in the walls during construction. After closing within 6 months we found a family of pigeons in our attic due to incomplete trim to include their nasty feathers and droppings. We...
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Anonymous
Mover

I was at one point considering a Grand Home, however after reading all the negative reviews. It's not going to happen.

1.3
#868100
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So Many Construction Problems with Grand Homes - Frisco Hills
So Many Construction Problems with Grand Homes - Frisco Hills
So Many Construction Problems with Grand Homes - Frisco Hills
So Many Construction Problems with Grand Homes - Frisco Hills
So Many Construction Problems with Grand Homes - Frisco Hills
So Many Construction Problems with Grand Homes - Frisco Hills
So Many Construction Problems with Grand Homes - Frisco Hills
So Many Construction Problems with Grand Homes - Frisco Hills
I am having many problems with Grand Homes in Frisco Hills community since they started framing my house - I signed a contract with Ms. Sheryl (Sales Manager at Frisco Hills) on 21st Aug 2015 to build their most popular Grand Alexandria floor plan with Elevation A on...
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Anonymous
Anonymous

Windy in kitty hawk is a bad sakes person.

1.0
I didn't like
  • Reliability of sales staff
  • Poor workmanship of build
  • Poor customer service
#844260
Reply to reviews
I brought a customer to one of the communities in 2016 in February. As a result, they are purchasing a house. I was one of the first people to get paid within the 30 program for 1/2 of my commission. Well, I am still waiting and my trust in Grand and faith about the...
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I liked
  • Sales agent
I didn't like
  • Unreasonably long build
  • Cant come close to deadlines
  • Unreliable management
#837702
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