State: Texas Clear all filters (38 of 48 reviews match)
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We built a house with grand homes in Plano. This was a very bad experience.first thWeey are overpriced you think you get good quality from such a high price however they are a cheay terrible builder. We moved in to the house acfew months ago and the door knobs are...
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Anonymous
Pal

Terrible, Cheap, Unprofessional ,these words are small to explain their working. They are real scam. not sure how they got registration with Tarion.

1.0
#1187103
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This company has absolutely no integrity. They will push you into a corner and trick you into the worst deal you have ever made. When it's time to close they will still be making touch ups on your house, but will send you nasty emails reminding you that if you do not...
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slmsalvaion123
slmsalvaion123

The sales people are terrible and some live in the neighborhood which is really why you don't want to go Grand. They would be your neighbors. Please, just read the reviews an...

I didn't like
  • Poor customer service
  • Woman are taken advantage of
  • Broken promises
#1159287
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This is the worst builder you can choose for your new home. They collect your earnest money, then start treating you like they are doing you a favor by building your house. Here's what you can expect: 1) poor customer service and STANK attitudes from the salesperson...
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1.0
I didn't like
  • Woman are taken advantage of
  • Poor workmanship
  • Bad customer relation
#1159270
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Grand Homes - Run !!!!!!!!

Everything is wrong, told me home was 4407 sqft but outs 3800 . Star away
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
#1111509
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Cheap material bad workmanship electric switches 59 cents from walmart could hane used roker switch cost $1.59 saving one dollar 36 switches added $36 profit Moulding on doors cut short see one inch gap saving unskilled workers few hundreds.Door look like bought used...
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slmsalvaion123
slmsalvaion123

Worst mistake I ever made was walking into a Grand Homes sales office in the Mansfield, Grand Prairie area. I contracted to buy a home, but couldn't make it to close because ...

1.5
I didn't like
  • Bad customer relation
#1080877
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I bought a Grandhome in Irving in 2006, it took them 9 months and 3 builders to build it. It had problems from day one, 1) Foundation was poured with wrong measurements - result bigger garage 2) Leak at 4 different location, I told them about this leak several times...
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slmsalvaion123
slmsalvaion123

The first thing you should always do -READ the reviews before you even consider Grand Homes. If I had done that, they would not have my earnest money and other deposits. I d...

#934763
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Currently building as well. Regret our decision choosing grand builders.I agree with you grand builder and the staff have very, very low integrity. Once they trick you into sign into their contract it's either their way or no other way. They don't care for their...
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Anonymous
Angela Uren

Long story short everything everyone has said here is true. My roof has been leaking since my house was built in 2013. We have undergone remediation for mold three times my ch...

Anonymous
Anonymous

So true!

1.0
#929531
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Building right now, my experience now goes to confirm all other previous complaints. Low integrity. All they want is to trick you into a corner and end up in a horrible deal.
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Anonymous
J&I

Currently building as well. Regret our decision choosing grand builders.I agree with you grand builder and the staff have very, very low integrity. Once they trick you into s...

1.1
Pantego, Texas
#916197
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This is my second home, my first home was built by D.R. Horton. The first house is was cheaply made but on my second house I was willing to pay extra for a better quality house so I went with Grand Home because of their reputation. List of problem. 1) They did not...
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1.6
I didn't like
  • Poor customer service
  • Poor workmanship of build
#897321
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Grand Homes Staff Review

This is a very terrible company. Zero customer service. Liars to the core. Don't waste your time with this *** company. Everyone in this company is pathetic .
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
#876963
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