Grand Homes - Warranty Representative are unreliable
My inspector gave a big list of issues Warranty Representative say most of the items are not covered under warranty.
One Warranty Representative says it is covered next one will come and say those are not covered. I would recommend to have an inspection at the time of buying and do not close the house until they fix all the items reported by inspector. Even though Warranty is there for 1st year Warranty Representatives are not reliable. Some time they don't even sespond.
Items not covered:
Nail pops
Sprinkler system
Gaps between wooded areas
Tile breaks
Mortar separations
Pluming seal
and many more
Reason of review: Warranty issue.
Location: Fort Worth, Texas
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
At our house the floor is coming up and making noises when you walk on it. Do not buy a Grand Home.
You cannot trust they will do a good job at all. People who buy their homes say it all the time in our neighborhood.
We live in Frisco and we had the same experience. worst customer service and not trust worthy.
If you have mortar separation in the brick veneer on the outside, you're going to have foundation problems later on. Just thought you'd like to know